Customer Service - Customised Experience | ZAFUL


Any worries? Our 24/7 customer service is always here to help. You can easily find out our friendly customer advisor by Facebook live chat, Twitter, Instagram, email or phone.

Any worries?
Our 24/7 customer service is always here to help. You can easily find out our friendly customer advisor by Facebook live chat, Twitter, Instagram, email or phone. Our advisers are not a cold machine, they respond to your queries by heart and find the customised solution instead of a standard answer. Till now, we offer most of our services in 9 different languages. Once you reach us, we will get back to you ASAP.
We want to hear your voice. You can always give us feedback to let us know your experience. Also, we are on the way of using AI technology to make your experience faster, smarter and better.

  • 1.Our design

    Everything comes with a method. From the fashion trend research to the clothing design, we make our product as a creature of your emotions, your lifestyle, rather than a garment you wear.

  • 2.Manufacturing

    From the pattern making to the inks using, we aim at generating a green way of manufacturing. We embrace the feelings and thoughts of all people.

  • 3.Logistics & Transportation

    Till now, you can receive ZAFUL products from over 260 different countries. Also, more self-operated shipping lines are opening up to shorten your waiting time and deliver a more guaranteed service. We stand by your side.